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Life Alert Customer Testimonials:

42694 Real Life Emergencies
From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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My husband needed assistance because he couldn’t breathe. I contacted Life Alert for the emergency. The member that answered the phone was very helpful in telling us what to do until the paramedics arrived. It was very courteous and calming to have them stay on the phone with me until he was taken to the hospital. A very quick response, professional and informative step by step.

J.H., Porterville, CA


It was 6 in the morning, I was getting up to go to the bathroom, and I tripped and fell. Hit the back of my head and couldn’t get up. When I pressed the button the girl on the line was very helpful and nice. I wasn’t unconscious. The two guys that came were very nice and polite. I was concerned I would hurt them when they did get me up (I’m a big girl). They talked to me and eased my worries. I will definitely recommend Life Alert to my family and friends. Thank you!

S.B., Granite City, IL


As always, timely response to request for help. We really appreciate help and peace of mind knowing mom can get help ASAP if needed. The [Life Alert] system works and works extremely well!!!

G.F., Castle Shannon Borough, PA


I was feeling faint about to pass out with shortness of breath and needed someone to know in case I did. I have a way for Life Alert to tell medical to get into the house because I was home alone at that time. I am so thankful that I have Life Alert and so is my children.

F.R., Sacramento, CA


In the short time we have had Life Alert, words can’t truly [express] the relief to know that I am never alone when I need help. Recently, when I called because I was light headed and dizzy, Life Alert’s staff was on the phone with me in 10 seconds! They were so caring and reassuring and stayed on the phone with me until my daughter arrived. Found out I was just dehydrated.

M.H., Lutherville, MD


We have used Life Alert many times. My husband has Parkinson’s and falls often. All we have to do is push the button on the machine or on my husband’s wrist and help is on the way. They stay on the line until help arrives. I tell everyone about Life Alert, we feel very safe knowing they will send help.

L.S., Portage, MI


Cold night, they came, asked a few polite questions, helped me with my coat and put me on a stretcher and they drove me to the hospital emergency room. Talked very gently to me to keep me quiet and unnerved. Wonderful team. Thanks Life Alert. They have responded several times to me at night. Asked the right questions and checked me out thoroughly.

P.M., Yarmouth Port, MA


I had a very stressful night about 6 weeks ago. I pushed the [Life Alert] pendant and got a rapid response. They called an ambulance and stayed on the line and talked to an EMT. After that they called my neighbor, informed her and then called my children. They were great. I called them after 6 weeks and praised them.

J.M., Massillon, OH


My father woke up in the middle of the night and got confused. He went outside and then fell. He was able to press his Life Alert. Life Alert called his house after several attempts – called me. They also dispatched an ambulance. So thankful that he didn’t have to lie there until morning.

T.C., Anguilla, MS


Courteous and caring staff. – was responsive and dependable. [Life Alert] stays with you until help arrives. Notify next of kin (contact) both upon receiving call for help and after help has arrived. The most professional assistance in time of need. Thank you.

N.S., Delray Beach, FL


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