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Life Alert Customer Testimonials:

42506 Real Life Emergencies
From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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Thought I was coming down with the Covid virus – terrible diarrhea and nausea. My son had come down from Wisconsin and I told him to push my [Life Alert] button. Firemen arrived very quickly. They took me to the ambulance and started an IV to curb the nausea. It wasn’t Covid. I received better help from Life Alert than I did from the hospital!

J.C., Shorewood, IL

My dad was in failing health for the last few years and refused to go to a nursing home. The family agreed to do our best taking care of him but our concern was time - no one was able to be with him. Life Alert helped fill that void. Dad used the service several times over the last few months and Life Alert lived up to everything we were told. Tremendous customer service!

W.S., Keansburg, NJ

I fell at home, head first on tiled patio floor. I saw how badly I was bleeding and pressed the Life Alert button on my wrist. The woman who answered was very kind. Within 3 minutes, the ambulance arrived. I have since told everyone I spoke with at the hospital and rehab that Life Alert saved my life and will continue to do so for the rest of my life.

J.S., Oakland Park, FL

Tremendous service – as I was working outdoors, I was greeted by an ambulance driver, fire crew to assist and respond to my “request”. The result also contacted my immediate help and my daughter in Texas. All responded to check if I was well! My phone was in the house and we assured that I must have bumped my wrist unit, causing the Life Alert. A FALSE ALARM!! But what a wonderful response action to know that the System works! Thank you Life Alert.

A.D., Lake Wales, FL

I had a stroke where I could not move, but I was wearing my Life Alert necklace and I was able to press the button and your company heard it and I got help quickly. You saved my life and since I am recovering I told two friends and they both got Life Alert. I am so glad I have it.

L.H., Foster City, CA

I fell just outside my front door and after 15 minutes of trying to get up, I pressed my Life Alert button. The paramedics arrived in just 10 minutes, checked me out thoroughly. They were very nice and gave me instructions on how to treat the wounds. Life Alert makes me feel secure. My children are appreciative too.

P.F., Royal Palm Beach, FL

I fell and could not get up so I pushed my Life Alert button. The operator came on quickly and asked me what happened and she stayed on the line until help came which was very quickly. Thank you, for I was alone. My daughter was called. My daughter came and I thank Life Alert.

A.W., Houston, TX

I woke one morning with strong pressure and pain in my chest. I was concerned because I have had three open heart surgeries… I also had an angioplasty, which greatly improved my health. I decided to call Life Alert, who came almost immediately and confirmed that I was in generally good condition and that I did not need hospitalization. Everyone was efficient and understanding – I would not hesitate to call again.

M.H., Tumwater, WA

I got up during the night to go to the bathroom, and when I started to enter the door I could not get my left leg to move. So I held on the frame of the door for about 30 to 45 minutes. I gave up and fell on the floor. That’s when I pushed the button on my [Life Alert] necklace. They were here in just a few minutes. I almost cried, I was so happy to see them. They were so nice to me.

M.B., Spartanburg, SC

Life Alert answered our call very soon, and stayed with my daughter and myself until help arrived. No complaints. Thank you for your people working there. The girl kept telling us that help was coming. Thank you.

E.M., Los Lunas, NM

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